Furious restaurant says ‘stick to Pot Noodle’ after one-star TripAdvisor review
After a scathing one-star review on TripAdvisor, the furious owner of the restaurant criticised has hit back with a raging response to a diner.
After visiting Suda Thai Cuisine, in Lancashire, the customer was less than impressed and took to the website to voice his anger and disappointment over the “horrible” and “disgusting” meal.
In an error-strewn review, the customer, who goes by the username jlbowker8, slammed the family-owned restaurant, saying: “I ordered some food for delivery, it was disgusting the curry was salty and had an acrid taste ,rice was glutinous and had horrible taste, ribs greasy and full of fat
“Definitely wouldn’t order ever again, very dissapointed indeed [sic].”
However, the owner of the family-run business refused to let the comments go unanswered and claimed the customer took “great pleasure in attempting to sabotage the hard earned reputations of small businesses,” reports Lancs Live.
They replied: “Disappointing that you didn’t give us the opportunity to rectify these supposed problems for you.
“Without the chance to investigate your concerns it is hard to comment.
“However, on reading through your previous reviews, it does appear that you seem to take great pleasure in attempting to sabotaging the hard earned reputations of small businesses who are currently attempting to work through these difficult times.”
They went on to say, “On a brighter note we are happy that we did manage to escape your favoured “not fit for my dog” appraisal and even more so that you won’t be returning to Suda Thai.
“May I suggest that, in view of your many extremely bad experiences when eating out, it might be advisable to stay at home and stick with pot noodle ! Kind regards, Owner.”
Suda Thai is a family-run Thai restaurant and takeaway which according to their website provides “the finest Thai food with each dish being individually prepared by our specially trained Thai chefs.”
On TripAdvisor, Suda Thai regularly respond to one-star reviews in a similar fashion, either asking negative reviewers to get in contact so they can settle the issue, or even telling one reviewer they don’t think they ever actually came to Suda.